Terms of Service

These Terms of Service (“Terms”) govern your use of goodlyease.com and purchases from Goodly Ease, operated by LADEN CARVALHO LTD (Company No. 17170540), Civic House, 156 Great Charles Street Queensway, Birmingham B3 3HN, United Kingdom. By using our site or placing an order, you agree to these Terms.

1. Eligibility

You must be at least 18 years old, or the age of majority in your state, to make a purchase. Certain products (such as intimate wellness products) are intended for adults only.

2. Products and information

We try to describe and display products as accurately as possible. Colors, sizes and packaging may vary slightly, and product images may be illustrative. We may correct errors, update information and limit quantities at any time.

3. Health and wellness disclaimer

Our products are intended for general comfort and wellness. Statements on this site have not been evaluated by the Food and Drug Administration, and our products are not intended to diagnose, treat, cure or prevent any disease. Always read labels and consult a qualified healthcare provider before using supplements or wellness products, especially if you are pregnant, nursing, taking medication or have a medical condition. See our Medical Disclaimer.

4. Prices and payment

All prices are in U.S. dollars and do not include applicable taxes, which are calculated at checkout. We reserve the right to change prices and to cancel orders placed at an incorrect price, in which case any payment will be refunded. Payment must be received before an order is shipped.

5. Orders

Your order is an offer to buy. We may accept or decline it, for example if a product is unavailable or we suspect fraud. A contract is formed when we ship your order and send a shipping confirmation.

6. Shipping, returns and refunds

Shipping is governed by our Shipping Policy; returns and refunds by our Returns & Refunds policy. Risk of loss passes to you upon delivery to the carrier, without affecting your rights regarding lost or damaged parcels described in those policies.

7. Intellectual property

All content on this site, including text, graphics, logos and the Goodly Ease name, is owned by or licensed to us and may not be used without our written permission.

8. Acceptable use

You agree not to misuse the site, including attempting to gain unauthorized access, interfering with its operation, scraping, or using it for unlawful purposes.

9. Reviews and submissions

If you send us reviews, photos or feedback, you grant us a non-exclusive, royalty-free license to use them in connection with our business. Please don’t submit anything unlawful or that you don’t have the right to share.

10. Disclaimer of warranties

To the fullest extent permitted by law, the site and products are provided “as is” and “as available,” without warranties of any kind beyond those required by law or stated on the product.

11. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, and our total liability for any claim relating to a product is limited to the amount you paid for that product. Nothing in these Terms limits liability that cannot be limited under applicable law, or your statutory consumer rights.

12. Indemnity

You agree to indemnify us against claims arising from your breach of these Terms or misuse of the site.

13. Governing law

These Terms are governed by the laws of England and Wales, without affecting any mandatory consumer protection rights you have under the laws of your state of residence. Before starting any formal dispute, please contact us so we can try to resolve the issue informally.

14. Changes

We may update these Terms from time to time. The version posted at the time of your order applies to that order.

15. Contact