Shipping Policy

Last updated: November 13, 2026

Where we ship

We ship to addresses within the United States (all 50 states), including APO/FPO/DPO addresses where supported by the carrier. We do not currently ship internationally.

Processing time

Orders are processed within 1–3 business days (Monday–Friday, excluding U.S. federal holidays). Orders placed after 2 p.m. ET or on weekends are processed the next business day. During sales or peak seasons, processing may take a little longer.

Delivery time

Most orders are delivered within 6 to 14 business days from the date you place your order (this includes processing time). Delivery times depend on your location and the carrier, and may be longer during sales, peak seasons or weather events.

Shipping rates

Standard shipping is free on U.S. orders over $75. For smaller orders, the shipping cost is calculated and shown at checkout before you pay. Any delivery estimate shown is not a guarantee.

Some items ship separately, so you may receive more than one package for a single order. Each package comes with its own tracking number.

Order tracking

When your order ships you’ll receive an email with your tracking number. Tracking may take 24–48 hours to update after the label is created.

Lost, delayed or damaged packages

If your tracking shows no movement for 7 business days, your package is marked delivered but you can’t find it, or it arrives damaged, email us within 14 days of the delivery date (or expected delivery date) with your order number and photos if applicable. We’ll work with the carrier and, where appropriate, send a replacement or issue a refund.

Incorrect addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer, but we will do our best to help redirect them.

Taxes and customs

Where applicable, sales tax is calculated and shown at checkout before you pay. Some orders ship from outside the United States; if customs duties or import taxes apply to your order, they are shown or handled at checkout, and we will tell you before you pay. Contact us if you have any questions.

Questions

Contact us at support@goodlyease.com.